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How do I use an invitation code?

So you got invited to join an organization but you’re not sure what to do next? You’re in the right place. Let’s walk through it together. Whether you’re using the website or the app, the method is the same.


First things first, you have to be signed up! So whether you’re using the app or the website, sign up for an account now and once logged in, join us at the next step.


1. Menu

Once logged in, hit the menu icon in the top left to open the sidebar and select Join Organization.

2. Join Organization

Enter the invitation code you’ve received and remember it is case-sensitive so enter it exactly as it appears. Select Continue to, well… continue.

3. Confirmation

If you’ve correctly entered a valid code, you should see a message acknowledging that you are trying to join an organization. If everything looks right, select Continue.

4. All done!

If everything succeeded, you should be all set now with a message letting you know that you are now waiting on approval from your organization.

5. Select Organization

If you’re the anxious impatient type, worry not. You can check the status of your approval at any time by selecting the Select Organization button in the Sidebar. It should be distinguishable by the red circle indicating you have an outstanding item on that screen.

6. View status

You should now see all organizations you are a member of, including any that are pending. In the case of pending organizations, you will see your status beneath the organization name.


So that’s it! Now you’re just waiting (patiently) for your organization administrator to pull back the velvet rope and let you in to do your thing. Go make us proud!

Updated on March 25, 2021

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