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How to scan access passes

In this article will cover how to scan your members’ access passes during arrival. Since scanning requires a camera, this can only be performed using the iOS or Android app.

If this is not feasible, you can use the web browser to process member arrivals in (i.e. How to check a member in).



  • You must be an organization admin or…
  • You must be added as an attendant by an organization admin
  • You must be using either the iOS or Android app
  • You must be logged in

1. Main Menu

Once logged in, hit the menu icon in the top left to open the sidebar. Scroll down to Organization Menu and select Access Control.

2. Access Control

On the Access Control screen, select the green button at the bottom to bring up the Scanner.

3. Scanner

Once the scanner has loaded, allow camera access if you have not already done so. At this point, all that’s left to do is scan the member’s access pass on their phone, watch, or even a printed pass if you’ve opted for that route.

4. Member

Once the pass is scanned, you will be taken to a screen with the member’s information including the location you are checking them into, additional account members that you can check in at this time (requires the Accounts feature), and guest passes that can used during this arrival (requires Guest Passes to be enabled in the Access Control feature).

Once you’ve selected the correct location, additional members, and additional guests, select the green button again at the bottom of the screen to check the member in.

5. That’s it!

At this point, you will receive a message that the member has been checked in and you can select Continue to be taken back to the Access Control screen where you can scan in the next member in line.


In this article we showed you the process for scanning a member in using the camera on your Apple or Android device but that’s not the only way (i.e. How to check a member in).

Updated on March 24, 2021
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